Contact us
We’re here to help! If you have any questions about our products, orders, or services, please feel free to contact us.
Customer Support
Email: service@toinsho.com
Response Time: Within 24–48 business hours (Monday – Friday)
Our support team is dedicated to providing timely and professional assistance to all customers in the United States.
Business Contact Address
Xinhua Spring, Building 2, No. 202 Xinhua Qicun
Jiulongpo District
Chongqing, CQ 400053
China
Phone:+86 17152305555
Note: This is a business contact address for correspondence only. It is not a retail store or return facility.
Service Area
Toinsho currently provides products and services exclusively to customers located in the United States.
Common Inquiries
You can contact us for:
- Order status and tracking
- Product information
- Returns and refunds
- Payment-related questions
- General customer support
Before You Contact Us
To help us assist you faster, please include the following information in your email:
- Your order number (if applicable)
- A clear description of your request
- Any relevant photos (for product-related issues)
Commitment to Customer Service
At Toinsho, we are committed to maintaining transparent communication and reliable support in accordance with the policies of Google Merchant Center.