Contact us

We’re here to help! If you have any questions about our products, orders, or services, please feel free to contact us.

Customer Support

Email: service@toinsho.com
Response Time: Within 24–48 business hours (Monday – Friday)

Our support team is dedicated to providing timely and professional assistance to all customers in the United States.

Business Contact Address

Xinhua Spring, Building 2, No. 202 Xinhua Qicun
Jiulongpo District
Chongqing, CQ 400053
China

Phone:+86 17152305555

Note: This is a business contact address for correspondence only. It is not a retail store or return facility.

Service Area

Toinsho currently provides products and services exclusively to customers located in the United States.

Common Inquiries

You can contact us for:

  • Order status and tracking
  • Product information
  • Returns and refunds
  • Payment-related questions
  • General customer support

Before You Contact Us

To help us assist you faster, please include the following information in your email:

  • Your order number (if applicable)
  • A clear description of your request
  • Any relevant photos (for product-related issues)

Commitment to Customer Service

At Toinsho, we are committed to maintaining transparent communication and reliable support in accordance with the policies of Google Merchant Center.